Return, Exchange, and Cancellation Policy
No Returns or Exchanges: Not offered on furniture items.
Damages: Report immediately upon delivery; late claims are not accepted.
Non-Returnable Items: Custom orders, items that don’t fit, sale items, and gift cards.
Refunds: Claims reviewed upon receipt; approved cases handled by customer support.
Cancellations: Allowed before advance payment and confirmation.
Shipping Policy
Curbside Delivery: Items delivered to the curb; unpacking and placement not included (extra cost available).
Address Accuracy: Customers are responsible for providing correct delivery details.
Timeline: Orders ship in 3-5 weeks; may vary with shipping providers.
Damages: Inspect and report damages on arrival with documentation.
Important: Ensure items fit through entryways; no returns/exchanges unless defective.